Terms and Conditions

Please read these Terms and Conditions carefully before using 88 Online Store. By accessing our website, you agree to be bound by these terms.

1. Order Policy:

All orders are subject to availability and confirmation.

We reserve the right to refuse any order without providing a reason, with a full refund issued if applicable.

Orders are processed within 24-48 hours after payment confirmation, excluding public holidays.

2. Payment Methods:

We accept Credit Cards and KNET for secure transactions.

If a payment error occurs, please contact customer support for assistance.

3. Shipping and Delivery:

Orders within Kuwait are delivered within 1-3 business days (delivery times may vary by location).

A tracking number is provided for shipped orders to monitor the shipment status.

4. Order Cancellation:

Orders cannot be canceled once payment is confirmed, except in exceptional cases.

If an order was placed by mistake, please contact customer support within 24 hours.

5. Legal Compliance:

These Terms and Conditions are governed by the laws of Kuwait.

Any disputes will be resolved amicably, and if necessary, referred to Kuwaiti courts

 

RETURN POLICY:

Customers may request a return within 48 hours of receiving the order under the following conditions:

The product is defective or damaged.

The product does not match the description on the website.

Returns will not be accepted for any other reason.

Products must be in their original condition, unused, and in their original packaging, including all accessories.
Shipping fees for returns are covered by the customer unless the return is due to a product defect.

2. How to Request a Return:

Contact customer support via email at info@88onlinestore.com 

Provide the order number, a detailed issue description, and clear images of the product.

Once the return request is approved, instructions for returning the product will be provided.